Testimonials

"The staff at Ferndale Nursing Home, where my father lived his final months, were untiring in looking afer his needs and bringing as much joy to his life (and our lives) as his dementia allowed. So, many thanks and warm wishes to all the staff."
(Testimonial from resident's family)

"No words can expresss my gratitue and appreciation I have for all the lovely caring staff at Ferndale. You all looked after my mum so well. You were all so kind and caring it was a pleasure knowing you all."
(Mrs FF daughter of Mrs A S)

“I have nothing more than extreme respect and gratitude for the staff at Ferndale who, I think, all are magnificent” (Family of client)

“In general I am very satisfied with the way I am looked after here at Ferndale and you have some incredibly dedicated staff for which I thank them all very much”. (Resident)

“Room very comfortable and clean with a nice view of garden” (Family of client)

“Whenever myself and family visit we always find Home is very clean, tidy and warm. The staff seem extremely happy and helpful and very professional in dealing with residents. When I approach staff they are all very knowledgeable regarding (relative)’s condition and situation. I have no bad concerns about Ferndale at all and am very happy with the running of the Home”. (Family of client)

I would recommend Ferndale as it is very well run under Mr & Mrs Mannick who are both very caring. There is consistency of good staff and always enough staff providing professional care and nursing.

This is a well-managed home with very caring staff

Thank you very much for all your love and support in looking after my sister KP over the past few years. She had been at many care homes over the years but was, without a doubt, at her happiest and most settled at Ferndale and loved by the staff very much. Your kindness and care will never be forgotten. March 2017 AP & Family

I would like to thank you all for the kindness you gave to Joyce. Also for the flowers. She had a nice little send off and she is now at peace.

We really appreciate the exceptional care and support you gave mum during her stay with you over the last two and a half years. We know she was treated with dignity and respect, which put our minds at rest.

Ferndale was a lovely enviroment for her as all the staff were so attentive to her needs and the home was always spotlessly clean.

We could not have wished for a nicer place for her to live in.

To everyone at Ferndale. many thanks for all your kind care and time you gave to Aunt Joan. At times I know she was not easy to care for and wanted the last word.

I miss her a lot and not taking Auntie out for cake and coffee.

Many many thanks for the lovely flowers you sent to Aunt Joan’s funeral, they were beautiful. David would like to thank you as well. Love Maureen.

Dear Mr and Mrs Mannick, Just a note to say thanks for the lovely summer BBQ you gave the residents and families on Saturday. It was much apprecuated and the weather was quite kind to us as well. We thoroughly enjoyed it. Thanks also for the way your staff look after Mum, they are all so caring.

To all the staff I just wanted to say thank you so much for taking such good care of my aunt, Joyce Harwood Davies, during her time with you. Every time I visited her I was struck by how kind and patient everyone was - not just seeing to residents’ basic needs but always having time to chat and give everyone help when they needed it.

The last time I saw Joyce, just before Christmas when she was so bad, I was really touched by all the real affection you had for her and how you made her as comfortable as possible, even getting her a squash when she had a moment of wakefullness and fancied a lemon drink.

I have visited other relatives and friends in various homes and they were definitely nothing like yours - they were sad places and Ferndale is certainly not that. Thank you so much once again, best wishes.

Our care home meets the standards set by the Care Quality Commission.